Privacy Policy

Last Updated: February 5, 2026

1. Introduction

At PetGuardian ("we," "our," or "us"), we value the trust you place in us to protect your pets. This Privacy Policy outlines how we collect, use, and safeguard your personal information and the information about your pets and trusted contacts.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and payment details.
• Pet Information: Name, breed, age, medical history, veterinarian details, and care instructions.
• Trusted Contacts: Names and contact information of the people you designate as helpers. We only use this to contact them in an emergency or during a scheduled drill.
• Usage Data: Information about your daily check-in activity and system interactions.

3. How We Use Your Information

The primary purpose of collecting your data is to ensure your pets are cared for if you are unable to do so. We use your information to:
- Monitor your daily check-in status.
- Alert your trusted contacts if you miss a check-in and fail to respond.
- Provide your contacts with necessary pet care and access instructions during an emergency.
- Process payments and manage your subscription.

4. Data Security

We implement industry-standard security measures to protect your data. Your sensitive information is encrypted during transmission and storage. Access to your personal data is restricted to authorized personnel and your designated trusted contacts when a trigger event occurs.

5. Sharing of Information

We do not sell your personal data to third parties. We only share information with:
- Your designated trusted contacts (only in the event of an emergency).
- Service providers who assist in our operations (e.g., payment processing, SMS notifications).
- Legal authorities if required by law.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at team@petguardian.com.